We are confirming your call-out appointment for us to attend your home tonight at 5.30 PM to look into this support issue for you. If you need to make any changes to this appointment, please call us on 0800 998 9186 or by replying to this e-mail.
We aim to fix all issues during your appointment but if we need to take your device away for any reason to fix at our store, there are no extra charges for our Collect & Return service. You can pay for your services using your credit or debit card with our mobile Chip and Pin reader or via PayPal. We prefer card payments as it's safer for you and safer for our staff and we don't charge any fees to you for doing so. If you prefer to pay cash, please note that we only carry a limited amount of change.