COVID-19 and Berserk Computers

20/03/2020 17:51 By Lhyam

Computer repairs and support services are still available

We are working a little bit differently however...

Please follow this page for up to date information about our business and services.

Last updated: 28 May 2020

To call us, our phone numbers are 0800 998 9186 or 01292 857506.

STORE
Retail Sales & AccessoriesRetail Sales & Accessories
 As per the government advice, our store is closed to general walk-ins. We can accept contactless drop-offs or pickups by prior arrangement. Please call us to book in advance. For sales of accessories, we can process the sale over the phone and then arrange delivery, or a contactless pick-up.
COLLECT & RETURN SERVICE
Available across Ayrshire 
 We encourage customers to use our fully contactless Collect & Return service. Systems can be safely collected from your doorstep, washed on arrival to store, and returned with a complimentary alcohol wipe for a final clean by you. All payments are processed by phone or online. See our Coverage Area.
CALL-OUT SERVICES For urgent repairs or support only, we can make a home visit, or on-site visit for businesses. Call-out services are prioritised for the vulnerable or essential workers for the time being and only where other options, such as remote support or Collect & Return, would not be viable. See our Coverage Area.
REMOTE SUPPORT We can fix a wide range of issues or provide demonstrations, support or assistance using our safe remote support software. It takes only a few minutes to set up a connection and we will walk you through the steps.

Hours of work

We are generally still working our regular hours of Monday - Friday between 10.00 - 6.00 pm. Collect & Return, Remote Support and Call-out services continue to be available at weekends from 9.00 - 5.00 pm. 


Due to the increased volume of collections and drop-offs, we may not always be at store to answer your call. You can leave a message with your contact details and we will call you back, or you can also e-mail us: service@berserkcomputers.co.uk, or contact us by WhatsApp (0800 998 9186) or Skype.

Store drop-offs and pick-ups

Our store is closed to walk-ins. If you would like to drop-off or pick-up from our store, this must be by prior arrangement. Please call 0800 998 9186.