About Berserk Computers
We like to think we're the most people-friendly and trusted computer repair shop you'll find! We're even recognised as a Trusted Trader by South Ayrshire Council's Trading Standards.
Established 2012, we offer a fully comprehensive computer repair and technical support service for individuals and small business owners without the need for any complicated jargon. We love being asked questions to help you get the most from your technology - that's why we're here afterall!
You'll find our shop at New Bridge Street, Ayr or we can come to your home or business, including weeknight evenings and weekends. If you are really busy, our FREE Collect & Return service is ideal for you.
Technical Support
Book an appointment and we can show you how to achieve what you're trying to do, all over a friendly cup of tea or coffee!
Repairs
We can remove viruses, repair laptop screens or speed a slow PC up, and much more. Call us for a free quote!
Consultancy
For something specific, we can discuss your needs and offer a solution that's tailored to you and your business.
Our Services
We have an extensive range of support and repair services available in-store, most of which can also be carried out at your home.
Our General Technical Support can cover a variety of problems, or simply show you how to achieve something with your PC.
These are our most popular services -
Virus removal
We will also make sure your antivirus software is working or supply you with free security solutions.
Screen repairs
We aim to fix your broken laptop screen within 72 hours. Give us a call for a free quote.
Start-up & Boot problems
Where other companies will wipe your machine and start again, we protect your data and fix the cause!
Data recovery
Whether it's been deleted by mistake or your hard drive has failed, we can recover your information.
System Health Check
Even computers need serviced from time to time to keep working responsively and smoothly.
Upgrades
For a fraction of the cost of a new computer, extend the life of your existing one with an upgrade.
For Your Convenience
We strive to provide the best service and with that in mind, we make it easy
to get your computer fixed or get to the bottom of that niggling issue!
Drop off in store
Book a repair in-store or simply pop in to ask us a question - we'll put the kettle on and get us both a coffee whilst we figure it out!
Free Collect & Return
Can't get to us during the working day? Call us and we'll collect from you and return your device fully repaired for no extra charge.
We'll come to you
Choose an evening appointment during the week and we'll come to your home, saving you the hassle of de-tangling any cables!
Why choose Berserk Computers?
Apart from the fact that we are renowned for our awesome customer service, patience, dedication and willingness to understand the problem and put a solution in place for you, we are Ayrshire's first computer repair company to be recognised as a Trusted Trader by Trading Standards - a scheme that helps consumers find local businesses that have been vetted and commit to treating customers fairly. But, there's also these reasons:
Fast & Friendly
If we can't do it same-day, we aim to get you back up and running within 72 hours. All with a smile and no corners cut. We set high standards.
No Fix, No Fee Policy
If we take a look and it's something we cannot fix, there's nothing for you to pay. It really is as simple as that.
Fully Insured & Confidential
We are fully insured against theft or damage with Public Liability and Professional Indemnity insurance plus we take your data protection seriously.
We recycle our e-waste and dispose of unwanted systems with our accredited partner
What Our Customers Say
Look at what some of our VIP customers have said about Berserk Computers over the years - we have many more reviews and that's not including the ones posted to social media, Yell.com or Google! Who else can say the same?
Gerry Cassidy
September 2018
Excellent service from Lhyam at Berserk computers. My iMac was running slow and apps crashed constantly. Lhyam diagnosed to problems and fixed them all for a very reasonable rate – much less than (more…)
Denise from Dnisi Coffee Company
July 2018
It would be quite understated to describe Berserk Computers as just “a computer repair service”. We’ve been working with Lhyam now for over 2 years and would go as far as to say that they are one of the best (more…)
David Fotheringham
June 2018
Thank you for your assistance and the high standard of “after-sales” service which you have provided. It is much appreciated. I will have no hesitation in using your services again, (more…)
Cyril Fox
February 2018
When approaching the end of a County competition season and your computer is collating all the results the sudden appreciation that your hard drive is suddenly running very slowly is a (more…)
Dan MacLean
January 2018
I recently bought a new laptop & the settings needed re-set so I gave Lhyam a call, he’s my go to guy & he’s never let me down even though I feel guilty asking him to make a home call after (more…)
Graeme McLardie
December 2017
Excellent service and support. Lhyam managed to recover all of my data files which was crucial. The hard drive on my laptop was replaced, Windows 10 installed and LibreOffice also (more…)
Heather Hyslop
April 2017
Great, friendly and knowledgeable service! Lhyam is so friendly, He kept me up to date with emails … would highly recommend Berserk Computers… thanks so much Heather
Dani-Ann McDouall
April 2017
Fixed my laptop right away for a *very* reasonable price and with a smile. Also showed me how to fix it myself next time, much appreciated. Would definitely recommend.
Chris Clow
April 2017
Very good and helpful Got all the data off my old no longer working laptop and put it on the new one in a few hours and got it all set up and ready to go Very reasonable price
Jill from Envy Ladies Boutique
April 2017
Fantastic service came round to my shop fixed my laptop connected up to printer, gave great advice
Would highly recommend
Heather Upfield
February 2017
Thanks for a brilliant job on my laptop – excellent service – got me up and running again within the hour, in my own home.
Great value for money!
Christina from Barratlantic Ltd.
October 2013
Where do I start – Firstly , thank you Lhyam. I though I had lost all my files and computer to a virus, thankfully Lhyan managed to restore everything and at the same time fixing the problems with my (more…)
Helen from Kennedy + Co Hairdressing
March 2013
Lhyam has been a fantastic help on the many occasions I’ve sent him an SOS text. Having a business it’s paramount that we’re online all the time and when we’ve encountered problems Berserk Computers have come to (more…)
Raymond
February 2014
Thanks Lhyam for your professional approach and your ability to listen to a non-techy person. Lhyam was relaxed, proficient, and tenacious in getting the job done! He is both a gentleman and a professional.
Martyn Murphy
March 2014
Really professional service, arrived when he said he would, and resolved a number of problems with my computer. No fuss and friendly, I would be happy to use again or recommend to others.
Alan Sutherland
April 2014
Berserk got my laptop running again after another repair company had advised that a wipe of the hard disk and reinstall of windows was required. Laptop now running like new. Excellent service.
Lisa Dorrian
April 2014
The service was quick and efficient with my computer being delivered back to me which was a bonus. I was also able to pay with my card at time of delivery which was very convenient! My computer now runs as (more…)
Alan Robertson
August 2014
This is the first time I have used Berserk Computers services. I was very impressed with Lhyam’s business style. He was very friendly and approachable….and patient!.All in all his attitude was excellent. Prices (more…)
Balbir Sumal
September 2016
My computer was slow, I wasn’t getting reception in some parts of the house, I was concerned about internet security. Lhyam was able to sort all this. Fixed what had to be fixed, gave me a realistic option for router (more…)
Joe Bryce
October 2015
I am a sole practitioner and I rely completely on, but know nothing about, my computers. Berserk Computers take care of my every computing need quickly, conveniently (they come to my home) and ridiculously cheaply. I (more…)
Call us free on 0800 998 9186
Are you a micro-sized business or startup?
We have an exciting new range of I.T. support options, including web site development and Office 365 for Business. All of which are carefully designed to be flexible and affordable to help your business grow. Whether you are just starting out or work full-time from home, you have found your I.T. department.
Find out more
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We love helping people get the best from their I.T., whether you're a home user or a small business owner.
ContinueContact Berserk Computers
Give us a call to find out more about how we can help you, or pop in to our store. For lengthier enquiries, we advise that you make an appointment. Our home call-out appointments are available weekday evenings from 5 pm and Saturdays between 9.00 am - 5.00 pm. We are closed Sundays and bank holidays. Out of hours services are available to business customers only; additional fees may apply.
Call us
T: 0800 998 9186
T: 01292 857506
Visit our store
10 New Bridge Street
AYR, KA7 1JX
Opening Hours
Mon - Fri: 09.00 - 17.00
Sat: Appointments only
We'll come to you
Mon - Fri: 17.00 - 19.00
Saturday: 09.00 - 17.00