Berserk Computers
  • Computer Repairs & Support

    Computer repairs & IT support that you can depend on, whether you are a personal home user or a small business owner. Visit us in-store, or book a call-out appointment or collection.
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​Welcome to Berserk Computers

We are more than just another computer repair store filled with geeks. We are people-friendly and talk simple language that home users and small business owners can understand. We love being asked questions, getting to understand your requirements and helping you get the most from your technology. 


Find us in-store or book a home call-out with services across Ayrshire evenings and weekends.

CONTACT US

Repairs & Upgrades

We can remove viruses, repair laptop screens or can upgrade your slow ageing PC, or even build you a brand new one with a 3 year warranty! Call us for a free quote.

Technical Support

Book a one-to-one and we can show you how to achieve whatever it is that you're trying to do. We'll even pop the kettle on and make a tea. Just you bring your laptop!

Small Business Support

Being a small business ourselves, we understand the significance and importance reliable I.T. makes. We offer urgent same-day services and consultancy.

Computer repairs with a difference.

Lhyam Sumal - Principal Director

LHYAM SUMAL
Principal Director

"Our mission is to empower individuals and local businesses with I.T. that is within their means, matches their needs - not ours - through inspiring, enhancing and supporting the local community by making a positive difference to the I.T. support sector."

Why choose us for your computer repairs?

Apart from the fact that we are renowned for our amazing customer service, we also offer the following service points. 

Fast and Friendly

We really do set high standards. You can choose from urgent repairs to same-day appointments. Always with a smile and never with a cut corner.

Full Insurance & Confidentiality

All our services come with a confidentiality agreement as standard. Plus, we safeguard your device at all times and carry full liability and professional indemnity insurance.

Trusted Trader

You will be hard pushed to find customer service that is better than ours. We were even the first I.T. company in Ayrshire to be recognised as a Trusted Trader member by any of the local authorities.

No Fix, No Fee

Our services are fixed price offering transparency and eliminating any nasty surprises. If we can't find the problem, there's no fees.

Computer services across Ayrshire

All of our services are provided in-store but most can also be carried out at your home or place of business for extra convenience.

Virus Removal

We will also make sure your antivirus software is working or supply you with a free solution as the minimum. 

Laptop Repairs

Whether it's a screen repair, broken hinges, or something else, we only use high quality replacement components.

Start-up Problems

Where other companies simply wipe your device and start again, we try to minimise disruption and actually fix the root cause.

Data Recovery

Whether you have deleted a file by mistake or you just want to recover photos from that old PC, we can take care of that.

System Upgrades

For the fraction of the cost of a new computer, extend the life of your current one with our comprehensive options.

Custom Build Systems

With a 3 year warranty as standard on new build PCs, tell us what you are looking for and we'll provide a quote.

Visit our store

Find us in Ayr at the bottom of Sandgate. No appointment necessary for drop-offs.

We pickup and deliver

You can leave those pesky cables to us to deal with! We'll collect and bring your system back fixed.

Book a call-out

Services available weekdays across Ayrshire for home customers and businesses.

Computer support services at your home or business

Book a call-out appointment

Most of our computer repair and technical support services can be carried out at your home or business. If, for whatever reason, we need to take your system away to our store to fix instead, you will never pay any extra. 


Services are available evenings and weekends across Ayrshire, East Kilbride & Glasgow. Call us free on 0800 998 9186 to book an appointment.

AREAS WE COVER

Some of our Small Business Clients

As a small business ourselves, we understand just how critical IT means to your business. We can act as your own personal IT department with urgent same-day priority on repairs, on-site visits, and remote support for you and your whole team. Speak to us about what we can provide for you.

Latest from the blog

We share tips, tricks and news from the I.T. industry as well as news about our services.

Berserk Computers Ltd supports Whiteleys Retreat as a Corporate Partner

We have become a Corporate Partner of Whiteleys Retreat, to support the provision of essential therapeutic breaks for young people and families affected by life-altering illness.
Read more

Berserk Computers Ltd donates £2,000 to South Ayrshire Women's Aid

All money donated goes towards providing support and temporary accommodation to women and children who have experienced domestic abuse across South Ayrshire.

Read more

Are you worried about self-isolation or know someone who is? We can help

For some members of our community, the prospect of not getting to the shops might be particularly frightening. We are providing free support to anyone that is worried to help them manage with things like online shopping or utilities.
Read more
All Blog Posts

Contact Us

Get in touch with us and find out how we can help. We can provide no obligation quotes or just pop in to our store.

Find Us

Berserk Computers Ltd

10 New Bridge Street

Ayr, KA7 1JX

Call Us

Freephone: 0800 998 9186

Local: 01292 857506

Hours of Work

Store Hours: Mon-Fri 10.00 - 18.00

Call-outs: Up to 19.00 & Saturdays

COVID-19: Book an appointment online

Our store is open as normal to walk-ins but you can also pre-book an appointment online

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E-mail us and frequently asked questions

OPENING HOURS

Our store is open weekdays from 10.00 am until 6.00 pm. Depending on availability, we can stay open later if you can't get to us during normal hours. Just give us a call on 0800 998 9186 to arrange this.

CALL-OUT APPOINTMENTS

Appointments are available during the working day from 09:00 until 19:00. We also offer weekend appointments on Saturdays only from 09:00 until 17:00. Out of hours services are available for existing business customers only.

QUOTES AND SERVICE CHARGES

We need to understand the problem before we can provide a price. When you first contact us, we will ask for some information but can then confirm our rates and charges for any components. All quotes are valid for 30 days.

PAYMENT

We accept all major credit and debit cards, including American Express. You can also pay all things contactless, like Apple Pay, and we accept bank transfer or PayPal payments. You can pay cash as well if you prefer.


For business customers, please speak to us if you prefer to pay by invoice. Invoice terms are subject to suitable credit checks.

SOMETHING'S WRONG

We want you to be happy with our service, which is why we provide our Service Promise. If something is not right after we have serviced your system, please contact us and we will take another look without any charges. 


For any components or retail purchases, our returns policy is in addition to your statutory rights. Please contact us to enquire about returning an item for a refund or replacement.