Computer repairs with a difference.
"Our mission is to empower individuals and local businesses with I.T. that is within their means, matches their needs - not ours - through inspiring, enhancing and supporting the local community by making a positive difference to the I.T. support sector."
Why choose us for your computer repairs?
Apart from the fact that we are renowned for our amazing customer service, we also offer the following service points.
Fast and Friendly
We really do set high standards. You can choose from urgent repairs to same-day appointments. Always with a smile and never with a cut corner.
Full Insurance & Confidentiality
All our services come with a confidentiality agreement as standard. Plus, we safeguard your device at all times and carry full liability and professional indemnity insurance.
Trusted Trader
You will be hard pushed to find customer service that is better than ours. We were even the first I.T. company in Ayrshire to be recognised as a Trusted Trader member by any of the local authorities.
No Fix, No Fee
Our services are fixed price offering transparency and eliminating any nasty surprises. If we can't find the problem, there's no fees.
Computer services across Ayrshire
All of our services are provided in-store but most can also be carried out at your home or place of business for extra convenience.
Virus Removal
We will also make sure your antivirus software is working or supply you with a free solution as the minimum.
Laptop Repairs
Whether it's a screen repair, broken hinges, or something else, we only use high quality replacement components.
Startup & Boot Problems
Where other companies simply wipe your device and start again, we minimise disruption and fix the root cause.
Data Recovery
Perhaps it was deleted by mistake or you just want to recover photos from that old PC, we can recover those files.
System Upgrades
For the fraction of the cost of a new computer, extend the life of your current one with our comprehensive options.
Custom Build Systems
With a 3 year warranty as standard on new build PCs, tell us what you are looking for and we'll provide a quote.
Computer support services at your home or business
Book a call-out appointment
Most of our computer repair and technical support services can be carried out at your home or business. If, for whatever reason, we need to take your system away to our store to fix instead, you will never pay any extra.
Services are available evenings and weekends across Ayrshire, East Kilbride & Glasgow. Call us free on 0800 998 9186 to book an appointment.
What Our Customers Say
Excellent service from Lhyam at Berserk computers. My iMac was running slow and apps crashed constantly. Lhyam diagnosed to problems and fixed them all for a very reasonable rate – much less than I'd have paid at the Apple Store I am sure. I'd recommend Berserk Computers to anyone with Mac or PC issues. The service is professional, prompt and efficient. Definitely a five-star service.
Gerry Cassidy
September 2018
What Our Customers Say
It would be quite understated to describe Berserk Computers as just “a computer repair service”. We’ve been working with Lhyam now for over 2 years and would go as far as to say that they are one of the best computer tech supports we’ve ever worked with. They’re a real pleasure to work with and always leave us impressed with their professional attitude, their excellent results and their efficiency and timekeeping. Their rates are also very reasonable. We now use Lhyam at Berserk for all our IT needs and have no hesitation in recommending them.
Denise Nejat, D'nisi Coffee Company
July 2018
What Our Customers Say
Thank you for your assistance and the high standard of “after-sales” service which you have provided. It is much appreciated. I will have no hesitation in using your services again, if need be, and would happily recommend Berserk Computers to my friends and business acquaintances.
David Fotheringham
June 2018
What Our Customers Say
I recently bought a new laptop & the settings needed re-set so I gave Lhyam a call, he's my go to guy & he's never let me down even though I feel guilty asking him to make a home call after office hours. The laptop is now up & running as I knew it would be, so give him a call, it won't cost you the earth & the service is first class, guaranteed.
Dan McLean
January 2018
What Our Customers Say
Excellent service and support. Lhyam managed to recover all of my data files which was crucial. The hard drive on my laptop was replaced, Windows 10 installed and LibreOffice also installed. Very good price and a quick repair. Thank you!
Graeme McLardie
December 2017
What Our Customers Say
Where do I start - Firstly , thank you Lhyam. I though I had lost all my files and computer to a virus, thankfully Lhyam managed to restore everything and at the same time fixing the problems with my computer (there were many!) it now feels like I have a new computer :) I have to say, the friendly personal service was second to none and at each stage of the resorting process I was contacted to ensure I was happy with the next process. Very professional - I will highly recommend this service to all business contacts and friends . Once again, thank you!!
Christina MacNeil, Barratlantic Ltd
October 2013
What Our Customers Say
Lhyam has been a fantastic help on the many occasions I've sent him an SOS text. Having a business it's paramount that we're online all the time and when we've encountered problems Berserk Computers have come to the rescue. Always totally professional, friendly and always go that extra mile to help. Highly recommended!
Helen, Kennedy & Co Hairdressing
March 2013
Latest from the Blog
We share tips, tricks and news from the I.T. industry as well as news about our services.
Are you worried about self-isolation or know someone who is? We can help
We have updated our store opening hours
It's now even easier to have your computer or laptop dropped off to our store for repair with our later opening hours. From Monday, 16th December 2019, our computer repair store at 10 New Bridge Street, Ayr, will be open Monday - Friday between 10.00 am and 6.00 pm.
Windows 7 is reaching its end of life stage. What does this mean for you?
Yes, Microsoft is ending support for Windows 7 from 14th January 2020. You can still use Windows 7 after this date but your system won't receive any further security updates or patches. For this reason, it's recommended that you upgrade to Windows 10.
