Computer repairs with a difference.
"Our mission is to empower individuals and local businesses with I.T. that is within their means, matches their needs - not ours - through inspiring, enhancing and supporting the local community by making a positive difference to the I.T. support sector."
Why choose us for your computer repairs?
Apart from the fact that we are renowned for our amazing customer service, we also offer the following service points.
Fast and Friendly
We really do set high standards. You can choose from urgent repairs to same-day appointments. Always with a smile and never with a cut corner.
Full Insurance & Confidentiality
All our services come with a confidentiality agreement as standard. Plus, we safeguard your device at all times and carry full liability and professional indemnity insurance.
Trusted Trader
You will be hard pushed to find customer service that is better than ours. We were even the first I.T. company in Ayrshire to be recognised as a Trusted Trader member by any of the local authorities.
No Fix, No Fee
Our services are fixed price offering transparency and eliminating any nasty surprises. If we can't find the problem, there's no fees.
Computer services across Ayrshire
All of our services are provided in-store but most can also be carried out at your home or place of business for extra convenience.
Virus Removal
We will also make sure your antivirus software is working or supply you with a free solution as the minimum.
Laptop Repairs
Whether it's a screen repair, broken hinges, or something else, we only use high quality replacement components.
Startup & Boot Problems
Where other companies simply wipe your device and start again, we minimise disruption and fix the root cause.
Data Recovery
Perhaps it was deleted by mistake or you just want to recover photos from that old PC, we can recover those files.
System Upgrades
For the fraction of the cost of a new computer, extend the life of your current one with our comprehensive options.
Custom Build Systems
With a 3 year warranty as standard on new build PCs, tell us what you are looking for and we'll provide a quote.
Computer support services at your home or business
Book a call-out appointment
Most of our computer repair and technical support services can be carried out at your home or business. If, for whatever reason, we need to take your system away to our store to fix instead, you will never pay any extra.
Services are available evenings and weekends across Ayrshire, East Kilbride & Glasgow. Call us free on 0800 998 9186 to book an appointment.
What Our Customers Say
Great service - friendly, professional and good value. My MacBook Pro had stopped charging and it was fixed within a day. Communication was great and Lhyam was a real pleasure to deal with. Very impressed from start to finish - highly recommended.
Martine Logue
July 2021
What Our Customers Say
Gave the guys at Berserk Computers a visit to see about getting my gaming laptop repaired which I hadn’t used in a while due to other priorities. Lhyam, the principle director, was extremely friendly and informative, and helped me understand what was wrong with it, and the options available to me on the spot. Having left the laptop in their hands, they were able to install a new hard drive, an additional SSD and reboot Windows. The laptop is now up and running again, and performing the best way. I cannot recommend them enough; informative, friendly and overall just knowledgeable, they will assist you and get you back up and running. Thank you again, will definitely pay a visit again if need be.
Declan Watson
July 2021
What Our Customers Say
I took my HP Pavillion tower PC into Berserk Computers at 2pm and it was ready within 3 hours. The CPU cooling fan was faulty. This is my first visit to this shop, and I strongly recommend their service. There is a big emphasis on keeping you informed with all aspects of the job beginning to end. When I collected my PC, I was informed of what had been done during the repair and some useful tips on protecting my PC from malware. The cost of my repair was very reasonable. I will certainly be telling my friends about Berserk Computers as the place to go to for computer repairs.
Thomas Whalen
June 2021
What Our Customers Say
First class service, professional, friendly also liked the fact they kept in touch as to what was happening. Would recommend and use again.
Scott Farr
June 2021
What Our Customers Say
Delighted with service from this company. They kept us informed on progress of fixing our laptop and cost was very reasonable.
Reece Wilkie
June 2021
What Our Customers Say
Fantastic personal service at Berserk. My computer was serviced well and in good time at a great price. I’ve also bought my computer from Lhyam, it’s a great all round business.
Alison West, Ayr Brushed
May 2021
What Our Customers Say
Thought we would take a chance on you and it totally paid off. Amazing quick service and a brilliant price. Kept us very well informed from start to finish. Lhyam was so friendly and approachable. Will defo recommend .
Helen Guazzelli
May 2021
Some of our Small Business Clients
As a small business ourselves, we understand just how critical IT means to your business. We can act as your own personal IT department with urgent same-day priority on repairs, on-site visits, and remote support for you and your whole team. Speak to us about what we can provide for you.
Latest from the Blog
We share tips, tricks and news from the I.T. industry as well as news about our services.
Berserk Computers Ltd donates £2,000 to South Ayrshire Women's Aid
All money donated goes towards providing support and temporary accommodation to women and children who have experienced domestic abuse across South Ayrshire.
Are you worried about self-isolation or know someone who is? We can help
We have updated our store opening hours
It's now even easier to have your computer or laptop dropped off to our store for repair with our later opening hours. From Monday, 16th December 2019, our computer repair store at 10 New Bridge Street, Ayr, will be open Monday - Friday between 10.00 am and 6.00 pm.
