• REPAIRS & SUPPORT

    Our store is open as normal and we continue to provide contactless Collect & Return services across Ayrshire.

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​Welcome to Berserk Computers

We are more than just another computer repair store filled with geeks. We are people-friendly and talk simple language that home users and small business owners can understand. We love being asked questions, getting to understand your requirements and helping you get the most from your technology. 


Find us in-store or book a home call-out with services across Ayrshire evenings and weekends.

Contact us

Repairs & Upgrades

We can remove viruses, repair laptop screens or can upgrade your slow ageing PC, or even build you a brand new one with a 3 year warranty! Call us for a free quote.

Technical Support

Book an appointment and we can show you how to achieve whatever it is that you're trying to do. We'll even pop the kettle on and make a tea or coffee. Just you bring your laptop!

Small Business Support

Being a small business ourselves, we understand the significance and importance reliable I.T. makes. We offer urgent same-day services and consultancy.

Computer repairs with a difference.

"Our mission is to empower individuals and local businesses with I.T. that is within their means, matches their needs - not ours - through inspiring, enhancing and supporting the local community by making a positive difference to the I.T. support sector."

LHYAM SUMAL, Principal

Why choose us for your computer repairs?

Apart from the fact that we are renowned for our amazing customer service, we also offer the following service points. 

Fast and Friendly

We really do set high standards. You can choose from urgent repairs to same-day appointments. Always with a smile and never with a cut corner.

Full Insurance & Confidentiality

All our services come with a confidentiality agreement as standard. Plus, we safeguard your device at all times and carry full liability and professional indemnity insurance.

Trusted Trader

You will be hard pushed to find customer service that is better than ours. We were even the first I.T. company in Ayrshire to be recognised as a Trusted Trader member by any of the local authorities.

No Fix, No Fee

Our services are fixed price offering transparency and eliminating any nasty surprises. If we can't find the problem, there's no fees.

Computer services across Ayrshire

All of our services are provided in-store but most can also be carried out at your home or place of business for extra convenience.

Virus Removal

We will also make sure your antivirus software is working or supply you with a free solution as the minimum. 

Laptop Repairs

Whether it's a screen repair, broken hinges, or something else, we only use high quality replacement components.

Startup & Boot Problems

Where other companies simply wipe your device and start again, we minimise disruption and fix the root cause.

Data Recovery

Perhaps it was deleted by mistake or you just want to recover photos from that old PC, we can recover those files.

System Upgrades

For the fraction of the cost of a new computer, extend the life of your current one with our comprehensive options.

Custom Build Systems

With a 3 year warranty as standard on new build PCs, tell us what you are looking for and we'll provide a quote.

Visit our store

You will find us at New Bridge Street, Ayr. Pop in to our store to drop off your system for repair or for a quote. Appointments are only necessary for longer enquiries.

We pickup and deliver

Leave the untangling of cables to us! We can pick up your system, bring it to our store for repair and then return it to you once it's ready. We'll even set it back up.

Book a call-out

It might be easier or more convenient to book a home visit instead. Our call-out appointments are available weeknight evenings and weekends across Ayrshire.

Computer support services at your home or business

Book a call-out appointment

Most of our computer repair and technical support services can be carried out at your home or business. If, for whatever reason, we need to take your system away to our store to fix instead, you will never pay any extra. 


Services are available evenings and weekends across Ayrshire, East Kilbride & Glasgow. Call us free on 0800 998 9186 to book an appointment.

Check our coverage area

Latest from the Blog

We share tips, tricks and news from the I.T. industry as well as news about our services.

Are you worried about self-isolation or know someone who is? We can help

For some members of our community, the prospect of not getting to the shops might be particularly frightening. We are providing free support to anyone that is worried to help them manage with things like online shopping or utilities.
Read more

We have updated our store opening hours

It's now even easier to have your computer or laptop dropped off to our store for repair with our later opening hours. From Monday, 16th December 2019, our computer repair store at 10 New Bridge Street, Ayr, will be open Monday - Friday between 10.00 am and 6.00 pm.

Read more

Windows 7 is reaching its end of life stage. What does this mean for you?

Yes, Microsoft is ending support for Windows 7 from 14th January 2020. You can still use Windows 7 after this date but your system won't receive any further security updates or patches. For this reason, it's recommended that you upgrade to Windows 10.

Read more
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Contact Us

Get in touch with us and find out how we can help. We can provide no obligation quotes or just pop in to our store.

Address

Berserk Computers Ltd

10 New Bridge Street

Ayr, KA7 1JX

Phone

t: 0800 998 9186

t: 01292 857506

...or WhatsApp us!

Hours of Work

Store Hours: Mon-Fri 10.00 - 18.00

Call-outs: Weeknights from 18.30

Weekend call-outs: 09.00 - 17.00

E-mail us and frequently asked questions

OPENING HOURS

Our store is open weekdays from 10.00 am until 6.00 pm. Depending on availability, we can stay open later if you can't get to us during normal hours. Just give us a call on 0800 998 9186 to arrange this.

QUOTES AND SERVICE CHARGES

We need to understand the problem before we can provide a price. When you first contact us, we will ask for some information but can then confirm our rates and charges for any components. All quotes are valid for 30 days.

PAYMENT

We accept all major credit and debit cards, including American Express. You can also pay all things contactless, like Apple Pay, and we accept bank transfer or PayPal payments. You can pay cash as well if you prefer.


For business customers, please speak to us if you prefer to pay by invoice. Invoice terms are subject to suitable credit checks.

SOMETHING'S WRONG

We want you to be happy with our service, which is why we provide our Service Promise. If something is not right after we have serviced your system, please contact us and we will take another look without any charges. 


For any components or retail purchases, our returns policy is in addition to your statutory rights. Please contact us to enquire about returning an item for a refund or replacement.